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Desktop Management and Helpdesk Services Market, Global Outlook and Forecast 2023-2030

The global Desktop Management and Helpdesk Services market was valued at US$ 10270 million in 2022 and is projected to reach US$ 16480 million by 2029, at a CAGR of 7.0% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.


The USA market for Global Desktop Management and Helpdesk Services market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.

The China market for Global Desktop Management and Helpdesk Services market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.


The Europe market for Global Desktop Management and Helpdesk Services market is estimated to increase from USD million in 2022 to reach USD million by 2030, at a CAGR during the forecast period of 2023 through 2030.


Desktop Management and Helpdesk Services support services, knowledge and expertise to drive improvements and efficiencies for clients.

This report aims to provide a comprehensive presentation of the global market for Desktop Management and Helpdesk Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Desktop Management and Helpdesk Services. This report contains market size and forecasts of Desktop Management and Helpdesk Services in global, including the following market information:


  • Global Desktop Management and Helpdesk Services Market Revenue, 2018-2023, 2024-2030, ($ millions)

  • Global top five companies in 2022 (%)

We surveyed the Desktop Management and Helpdesk Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks. Total Market by Segment:

Global Desktop Management and Helpdesk Services Market, by Type, 2018-2023, 2024-2030 ($ millions)

Global Desktop Management and Helpdesk Services Market Segment Percentages, by Type, 2022 (%)


  • Change and Configuration Management

  • Patch Management

  • Security Management

  • Remote Support

  • Asset Management

  • Others

Global Desktop Management and Helpdesk Services Market, by Application, 2018-2023, 2024-2030 ($ millions)

Global Desktop Management and Helpdesk Services Market Segment Percentages, by Application, 2022 (%)


  • IT

  • Financial Industry

  • Manufacturing

  • Others

Global Desktop Management and Helpdesk Services Market, By Region and Country, 2018-2023, 2024-2030 ($ Millions)

Global Desktop Management and Helpdesk Services Market Segment Percentages, By Region and Country, 2022 (%)


  • North America (United States, Canada, Mexico)

  • Europe (Germany, France, United Kingdom, Italy, Spain, Rest of Europe)

  • Asia-Pacific (China, India, Japan, South Korea, Australia, Rest of APAC)

  • The Middle East and Africa (Middle East, Africa)

  • South and Central America (Brazil, Argentina, Rest of SCA)

Competitor Analysis

The report also provides analysis of leading market participants including:


  • Key companies Desktop Management and Helpdesk Services revenues in global market, 2018-2023 (estimated), ($ millions)

  • Key companies Desktop Management and Helpdesk Services revenues share in global market, 2022 (%)

key players include:


  • HP

  • IBM Corporation

  • LANDesk

  • Microsoft

  • Novell

  • Altiris

  • BMC

  • Broadcom

Outline of Major Chapters:

Chapter 1: Introduces the definition of Desktop Management and Helpdesk Services, market overview.

Chapter 2: Global Desktop Management and Helpdesk Services market size in revenue.

Chapter 3: Detailed analysis of Desktop Management and Helpdesk Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6: Sales of Desktop Management and Helpdesk Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.

Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.

Chapter 8: The main points and conclusions of the report.

Table of content

1 Introduction to Research & Analysis Reports 1.1 Desktop Management and Helpdesk Services Market Definition 1.2 Market Segments 1.2.1 Market by Type 1.2.2 Market by Application 1.3 Global Desktop Management and Helpdesk Services Market Overview 1.4 Features & Benefits of This Report 1.5 Methodology & Sources of Information 1.5.1 Research Methodology 1.5.2 Research Process 1.5.3 Base Year 1.5.4 Report Assumptions & Caveats 2 Global Desktop Management and Helpdesk Services Overall Market Size 2.1 Global Desktop Management and Helpdesk Services Market Size: 2022 VS 2030 2.2 Global Desktop Management and Helpdesk Services Market Size, Prospects & Forecasts: 2018-2030 2.3 Key Market Trends, Opportunity, Drivers and Restraints 2.3.1 Market Opportunities & Trends 2.3.2 Market Drivers 2.3.3 Market Restraints 3 Company Landscape 3.1 Top Desktop Management and Helpdesk Services Players in Global Market 3.2 Top Global Desktop Management and Helpdesk Services Companies Ranked by Revenue 3.3 Global Desktop Management and Helpdesk Services Revenue by Companies 3.4 Top 3 and Top 5 Desktop Management and Helpdesk Services Companies in Global Market, by Revenue in 2022 3.5 Global Companies Desktop Management and Helpdesk Services Product Type 3.6 Tier 1, Tier 2 and Tier 3 Desktop Management and Helpdesk Services Players in Global Market

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